Our Home Emergency teams are the pinnacle of customer service excellence. They help our Property Assurance customers with their Home Emergency claims - taking care of our customers when they are most in need. We operate a non-sales based Service Centre 24/7, 365 days a year, so we're always on hand to help our customers.
Join our Nationwide Customer Service Network
Employee Benefits
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🏠We offer both remote and hybrid working arrangements which will be role dependant. We are great believers in our people and we are commited to providing a positive working environment. We offer a generous package as standard to all of our employees
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💷 Competitive Salary
CET is committed to being a Real Living Wage employer
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🏝️ Holiday Allowance
Plus 1 service day applied for each completed year of service after 12 months, up to 3-5 days maximum
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👀 Free Eye Tests
Plus money towards single vision glasses with Specsavers -
👫 Refer a Friend Scheme
£250 for referring a friend or family member to work for CET - £250 for referrer and also £250 for employee after successfully completing 6 months employment -
👪 Enhanced Family Friendly Leave Packages
Maternity - 12 weeks full pay if employees has 1 years’ service at the date the baby is born Paternity - 2 weeks full pay if baby is born after 1 years’ service -
🎉 Perkbox (Reward and Recognition Platform)
Offers exclusive discounts and cashback and Employee Assistance Programme -
👨⚕️👩⚕️BUPA Wellbeing Cash Plan and EAP
Provides cash back on a range of medical expenses as well as their EAP and On-line Health Check – completely free to employees at level 1 as the company pays the fees and associated tax on their behalf – includes up to 4 child dependants free of charge. The EAP also offers six sessions of counselling.
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🌻 Free Group Life Assurance cover
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🎁 Workplace Pension Scheme
Scottish widows -
💕Loyalty and Dedication Awards
After 5 years’ service -
💚 Mental Health First Aid support
We have trained Mental Health First Aid Ambassadors and Mental Health Champions, giving you the support you need when you need it -
Flexible Working
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Discretionary Monthly/Annual bonus schemes
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Funded Qualifications
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Employee of the Month/'Year Awards
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Annual Salary Reviews
Here's what your future colleagues have to say:
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CET is a very welcoming place with friendly people and a relaxed atmosphere. The Trainers, Supervisors and management are very helpful and are always there if needed.
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I’ve been working here for two months and I am enjoying my time here. I’m also getting opportunities within the company, learning how to work for different departments, which is great for my development. Everyone here is friendly and helpful, whether it be Supervisors, Team Leaders or just another colleague.
